Privacy Policy and Use of Personal Information

Life Advantages Privacy Policy and Agreement

Helping you enjoy a more fulfilling life is just one way that your Employee Assistance Program serves its members. As part of that effort your Employee Assistance Provider makes this Website available through an external partnership with Life Advantages, LLC ("Life Advantages").

Life Advantages understands that your privacy is important to you. That's why it's important to us to ensure that we're providing you best-in-class services with best-in-class protection. While you enjoy the products and services this website has to offer, you can trust that we're working behind the scenes to offer you a safe and secure experience. This Privacy Policy and Agreement ("Privacy Policy") is designed to inform you of what information we collect about you and how we use it. It will also detail the ways you, as the user, can make choices about how your information is used. Please, take the time to review this Privacy Policy, so that you'll understand not only how we're protecting your information during your visit, but also the ways your information is beneficial to helping us create a comfortable and informative experience. By registering to use this site, you agree to the terms of this Privacy Policy.

Life Advantages would like to remind you that when you access a third-party site from a link on this web service, any information you reveal on the third-party site is not subject to this Privacy Policy. You should always review the privacy policy for each site you visit.

Article 1

Information Collected About You

Information that can be used to identify or contact you is known as Personally Identifiable Information (Personal Information). When you visit this site, we collect only the Personal Information that you provide to us. This information is collected when you register for login access. We also collect non-personal information such as "cookies" that help us gather information about your use of our site. Life Advantages does not put any personal information on any cookies in your computer.

Site Registration

In order to use this site, Life Advantages requires that you register your Personal Information through our online registration form. The information we collect during the registration process includes:
Key Phrase
Answer to Key Phrase

Interactive Tools & Courses

Life Advantages also collects information, some of which may be Personal Information, that you voluntarily provide us when you decide to take advantage of some of the Life Advantages Interactive Tools or Courses offered on this site. Some of the Interactive Tools on our site ask you for health or financial related Personal Information. We do not store any health or financial related Personal Information collected on the site.


In order to use this site, Life Advantages requires that your Web browser settings are enabled to accept cookies. A "cookie" is a small piece of information generated by a web server and stored temporarily in your computer's web browser. Cookies are embedded in the HTML code that flows back and forth between your computer and the website's servers. Because cookies can be stored on a web browser, they are useful for having your browser remember specific information that the web server can later retrieve, such as what topics you're interested in, or information you've previously submitted.

A cookie file is not a secret way for a web server to find out everything about users and the information they have stored on their computers. The only way that any personal information could be a part of your cookie file would be if you personally entered that information on this website and the website's servers were programmed to include that information into the cookie file. Also, each cookie is specific to the particular server that generated it. Web browsers will only send the cookie back to the server that originated it. There is no way for a web server to use a cookie to access any private information about you or read your computer data. In addition, viruses are not spread through the use of cookies.

Information Collected by Third Parties Not Acting on Life Advantage's Behalf

This website does make use of content and services provided by third parties. Life Advantage's does not control these third parties use of cookies or web beacons, or how they manage non-personal information they gather through them. However, we do require our third-party providers to agree that they will not collect any Personal Information from our site without your consent. Please be aware that if you decide to visit a third-party provider's site outside of this web service, you are no longer under the protection of this Privacy Policy.


We are committed to protecting the privacy of children. This website is not designed or intended to attract children under the age of 13. Personal Information about anyone we actually known to be under the age of 13 is not collected.

Article 2

Disclosure of Your Information

Except as stated below or as specifically agreed to by you, Life Advantages will not disclose the Personal Information it gathers from you on this website. We may release Personal Information to third parties: (1) in compliance with legal requirements such as law, regulation, search warrant, subpoena or court order; or (2) in special cases, such as a the threat of physical violence against you or others. In any case where we are legally compelled to reveal your Personal Information, we will notify you at once, unless doing so would violate the law or court order. (3) Your Employee Assistance Program.

Disclosure to Life Advantages Operations and Maintenance Contractors

Life Advantages operations and maintenance contractors sometimes have limited access to your Personal Information in the course of providing products and services to Life Advantages. These contractors include vendors and suppliers that provide us with technology, services and content related to better operation and maintenance of our website. Access by these contractors is limited to the information reasonably necessary in order for the contractor to perform its limited function for Life Advantages. We also contractually require that our operations and maintenance contractors (1) protect the privacy of your Personal Information in a manner consistent with this Privacy Policy, and (2) not use or disclose your Personal Information for any purpose other than providing us with products and services.

Disclosure to Website Service and Content Contractors

Certain content and services offered to you through our website are served on websites hosted and operated by a company other than Life Advantages ("Third-Party Contractor Websites"). Life Advantages does not disclose your Personal Information to these Third-Party Contractor Websites without your consent, but you should be aware that any information you disclose once you access these other sites is not subject to this Privacy Policy. You should review the privacy policy posted on the other site to understand how that Third-Party Contractor Website collects and uses your Personal Information. Life Advantages makes an effort to make it obvious to you when you leave our website and enter a Third-Party Contractor Website, by requiring you to click on a link that states you are preparing to enter a site beyond our Privacy Policy. Life Advantages is not responsible for how a Third-Party Contractor Website collects and uses your Personal Information.

Disclosure of Aggregate Information

Life Advantages may provide to third parties non-personal information about you that does not allow you to be identified or contacted and that is combined with the non-personal information of other users ("Aggregate Information"). For example, we might inform third parties about the number of users on our site for a given time period, the most commonly searched for content, our peak hours of operation, etc. We may or may not charge third parties for this Aggregate Information. We also may not limit the third parties' use of the Aggregate Information, except that we do require third parties to whom we disclose Aggregate Information to agree that they will not attempt to make this information personally identifiable by combining it with other databases or otherwise.

Article 3

Policies for Managing Personal Information

All information collected from users or by the use of cookies is stored indefinitely by Life Advantages, and is protected against unauthorized use. This information is stored on servers that are protected by physical and network security, including keys, access codes and passwords. Access is restricted to authorized employees of Life Advantages or consultants who are trained on our security policies and processes.

In addition, all information is entered or edited during registration and login exchanged over the Internet through a Secure Socket Layer (SSL) protocol to ensure confidentiality of passwords and profile information. All passwords are one way encrypted in the database. This encryption allows the user's password to be verified, but the password cannot be obtained by anyone from the database. User's who have lost their passwords may reset their password by utilizing the password recovery module of the site or elect to open a new account.

You can always contact us in order to delete your Personal Information from our systems by accessing the "Delete Account Form", however by doing so you will no longer be granted access to the website.

You should be aware that it is not technologically possible to remove each and every record of the information you have provided to Life Advantages from our servers. The need to back-up our systems to protect information from inadvertent loss means that a copy of your Personal Information may exist in a non-erasable form that will be difficult or impossible for us to locate. Nevertheless, we promise that upon receiving your request, all Personal Information stored in the databases we actively use for research and daily business activities, and other readily searchable media, will be deleted.

Article 4

Information About Life Advantages, LLC

Life Advantages LLC, is a Florida Limited Liability Corporation located at 600 First Ave North Suite 307, Saint Petersburg FL, 33701. Life Advantages helps organizations that provide life-enhancing services strengthen and broaden their existing programs with creative, cost-effective, web-based solutions.

For additional information about Life Advantages please contact us at (727)381-9446 or email

Updates To The Privacy Policy

Our Privacy Policy is constantly being evaluated to ensure that Life Advantages is providing you with the comfort and confidence you need to enjoy our products and services. In the future, we may make significant changes to our privacy policy affecting the use of Personal Information. You should visit this posted Privacy Policy frequently to review any non-significant changes. If you do not agree to the terms of this Privacy Policy or any revised policy, further access to this site will be restricted.